Support

Stuck, found a bug or think a number is wrong? Write to us. We read every email.

Email
Gunnar@musli.is
Tell us which app, which device (Apple TV or iPhone) and what happened.

Higher or Less for Apple TV and iPhone

Which devices does it run on?

Apple TV with tvOS 17 or later, and iPhone with iOS 17 or later.

I bought the unlock but the categories are locked

Use Restore Purchases. On Apple TV it’s at the bottom of the home screen and on the unlock screen. On iPhone it's in Settings inside the app, and on the unlock sheet. Make sure you're signed in with the same Apple ID that made the purchase.

Does one purchase cover my family?

Yes. The unlock supports Family Sharing, so everyone in your Family Sharing group gets it on their own devices. Use Restore Purchases on each device if it doesn't appear straight away.

How do I play with phones?

On the Apple TV, choose Play with Phones. The TV shows a room code. On each iPhone, open Higher or Less, choose Join a TV and enter the code on the TV. Rooms hold two players.

My phone can't join the TV

Check that both the TV and the phone are online and that the code matches what's on the TV. Rooms close 60 seconds after the TV leaves and after 2 hours without play; start a new room on the TV and try again.

A number looks wrong

Populations and movie ratings update automatically, and Icelandic follower counts are checked every week. If something still looks off, email us the two cards and we'll check it.

Coming games

Premier League and Geography are on the way. Help for them will appear here when they launch.